SHIP AGENCY
End-to-end ship agency across the Arabian Gulf
Polaris Shipping Agencies provides end-to-end ship agency across the Arabian Gulf — port agency, protective agency, and dry dock support — with professional supervision and disciplined follow-through.
We combine an experienced in - house team with a carefully selected network of partners to cover all Arabian Gulf ports.
Our job is simple: protect the principal’s interests, keep the vessel moving, and close out every call cleanly. We solve problems fast, create practical solutions, and anticipate issues early — reducing risk at every step.
What you can expect from us:
• Strong working relationships with port and terminal stakeholders, grounded in safe practices and knowledge of local requirements
• 24 / 7 oversight by experienced boarding officers ensuring smooth operations/turnarounds
• Clear procedures, tight communications, and accurate documentation from pre-arrival to final disbursement
• Efficient coordination of crew changes, supplies, and husbandry — alongside or offshore
• Proactive issue spotting and risk controls (permits, clearances, berth windows, weather, local constraints) to avoid delays and cost blowouts
• Tested escalation protocols for exceptions and emergencies, with swift, informed action
Services supported across Kuwait, Saudi Arabia, Oman, Qatar, Bahrain, and Iraq.
MARINE SURVEYS & SUPERVISION
Marine surveys that protect cargo interests
Polaris Shipping Agencies provides practical marine surveys that protect cargo interests and reduce risk at the point of loading and discharge.
Our surveyors attend site to inspect cargo condition, verify quantities where required, and document findings clearly with photos and concise reports. We also specialise in lashing and loading oversight — reviewing the load plan, confirming equipment suitability, and providing execution guidance so the plan is followed safely and efficiently. When issues arise, we escalate early, propose workable options, and keep all parties informed and aligned.
Typical assignments include pre-shipment and discharge surveys, damage and shortage assessments, lashing checks, loading supervision, and compliance-focused documentation for principals, charterers, receivers, and insurers.
Disciplined survey judgement on the ground. Clear evidence. Fast turnaround with traceable documentation end-to-end.
CARGO BROKERAGE
Strength in project and out-of-gauge movements
Polaris Shipping Agencies brokers part and full cargoes worldwide, with particular strength in project and out-of-gauge movements. We combine a deep network of owners and carriers with practical execution knowledge, so fixtures are commercially sound and operationally workable.
We guide charterers through the full fixture cycle — enquiries, offers, recap, contract, and close-out — with clear advice on rates, terms, responsibilities, and documentation (including L / C considerations where relevant). We are proactive brokers, not message carriers: we test options early, surface constraints, and shape a plan that can be loaded, secured, and discharged safely.
Beyond the fixture, we stay close through voyage and discharge, coordinating with agents and operations teams to resolve issues fast and protect your interests end-to-end.
CUSTOMS BROKERAGE
Keeps cargo moving and keeps you compliant
Polaris Shipping Agencies provides customs brokerage that keeps cargo moving and keeps you compliant. We prepare and lodge import and export declarations, confirm HS classification, manage duties and taxes, and coordinate licenses and supporting documents so clearance happens without avoidable delay.
We work closely with shippers, consignees, carriers, and terminals to align commercial invoices, packing lists, certificates, and transport documents — and we resolve exceptions early, before they become storage and demurrage problems. Where needed, we coordinate inspections, releases, and bonded movements, and we link clearance to on-forwarding and door delivery.
For higher - risk or unusual cargo, we explain obligations and lead times in plain English, and we keep an auditable trail of what was submitted, when, and why.
Fewer surprises at the border. Faster release. Paperwork you can stand behind.