Polaris is a leading shipping agency house offering port agency services , protective agency services and also agency service for vessels when they are in dry dock.
With a strong network of carefully selected partners Polaris handles vessels agency in all Arabian Gulf ports.
With a dedicated and highly skilled team Polaris offers an unrivalled service to the Upper Gulf and other worldwide destinations.Our main strengths:-
- As an agency team with in-depth knowledge of the various facets of the agency business, together with excellent training and experience, we are capable of constantly meeting and exceeding expectations.
- Excellent relationships with port authorities in the region and a good understanding of the port/terminal requirements and safe working practices.
- Round the clock supervision using experienced boarding officers to ensure that all the needs of the vessel are attended to in a timely fashion resulting in smooth turnaround of vessels.
- Well established agency procedures which ensure that all agency matters are handled professionally to the satisfaction of the Principals and the cargo interest.
- State of the art communications system
- Ability to arrange supplies, crew changes, alongside and offshore.
- Established protocols for handling emergency situations for swift and informed action.
- Services provided in Kuwait, Saudi Arabia, Sultanate of Oman, Qatar, Bahrain & Iraq through an established network of sub agents.
- Excellent rapport with government departments, chamber of commerce, immigration department and customs.